Bubble effect (bubbling effect)
Bubbles form in the wax, giving the candles a “spotty” appearance.

  • The liquid candle wax was poured too hot in relation to the container/candle mold.
  • The wax was agitated during the cooling process
  • The candle wax may have been stirred/beaten too much while melting

-> Problem solution:
To avoid bubble formation, the liquid candle wax must be cooled down as much as possible so that it has a temperature as similar as possible to the candle container/mold. A good pouring temperature is, for example, 60-65°C - in this case the candle container/candle mold should be preheated to 50-60°C, for example in the oven. If possible, do not move the container/candle mold any more and ensure a room temperature of approx. 22-24°C - also avoid drafts and, above all, cold.

Tunneling Effect
The outside of the candle melts unevenly in relation to the inside of the scented candle

  • The wick used is too small in relation to the size of the container: Please use a "larger" wick, see wick size information

-> Problem solving
Please do not dispose of the candles directly. You can melt the cast candle, for example, in a hot water bath or in the oven (if it is in a container) and reuse it directly for a candle with a larger wick. You can liquefy candle molds as usual in a bowl in a water bath.

Countersunk holes
Similar to the "bubble effect", "pits" or holes form on the surface of the candle.

  • The wax was not heated to the correct temperature and/or poured at the appropriate temperature
  • Or the wax was “disturbed” during the cooling process
  • The candle wax was stirred too much

The scented candle or wick produces soot

  • The wick may be too long - shorten it to a maximum of 1 cm
  • The wick is “too large” in relation to the container
  • Too many additives (fragrances, color, etc.) have been added. “Wrong” essential oils can also promote this.

The scented candle keeps going out:

  • A wick that was too small in relation to the container was chosen
  • Too many or incorrect color pigments have been added to the wax - too many pigments prevent the wick from burning.

Sooty fungus (mushrooming)
The wick curves and bends into the shape of a mushroom.

  • A wick that was too large in relation to the container was chosen

The candle wax is broken or has cracks

  • The candle was cooled too quickly.

-> Troubleshooting
Please leave the candle at room temperature (21°C) for at least 48 hours. Allow to harden - a temperature of 22 - 24°C is recommended. For a faster cooling process, please do not put the candle in the refrigerator, freezer or outside at low temperatures.
To repair cracks, you can use a hot hair dryer to melt the surface slightly.

The wax starts to burn in the melt

  • Melting temperature too high:
    Reduce the temperature of the water bath/pot to the recommended temperature (see wax instructions).

Congratulations, you now have a campfire and the fire department is probably (or hopefully?!) on the way!
The next time you try, we recommend reducing the temperature significantly. Please use a bowl placed in a water bath. This way you can ensure that the candle wax does not get hotter than 100°C (80°C is optimal). We recommend using a thermometer for this.

Irregular patches of color in the wax ( haze or spots)

  • Too much or too little color pigment may have been added to the melted wax
  • Color pigments in the liquid candle wax have not dissolved properly

-> Problem solving
Sometimes the melted candle wax looks as if all the color pigments have dissolved and the candle wax is ready to be poured. But that can be misleading. Undissolved pieces cause an unsightly haze when pouring - too few color pigments, on the other hand, cause unsightly stains because there is not enough pigment for the entire candle wax. We therefore recommend weighing the color pigments with a fine scale and giving them at least 5 minutes to liquefy in the liquid candle wax. This way you can ensure that your candle is the color you want.
Danger! More doesn't help in this case, but rather leads to the wick becoming clogged and the candle starting to soot. In addition, the candle only takes 48 hours. harden to its final color.

The color of the wax fades

  • Basically every candle can fade in color. This usually happens through UV radiation. In industry, this is avoided by adding an additive (UV inhibitor).

-> Problem solving
To avoid fading, it is best to protect from UV rays and store in places protected from light.

Your problem wasn't listed here? Then please write us a message .